Brazil SMS - Delivery Degradation towards Vivo network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Dec 07, 2022 - 18:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2022 - 17:24 UTC

Investigating

We are currently observing SMS delivery degradation towards Vivo network in Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Dec 07, 2022 - 14:24 UTC
This incident affected: Global Connectivity (SMS Latin America).