This incident has been resolved. Please reach out to support@api.vonage.com if you continue to experience problems with this.
Posted Sep 27, 2022 - 19:29 UTC
Update
Our monitoring has alerted us about an issue with a server in US-WEST-2 at 16:59 UTC. Sessions actively using that server would have been terminated. Traffic was immediately routed around the impacted server, and further sessions would not have been impacted. Please let support@api.vonage.com know if you continue to experience problems with this.
Posted Sep 27, 2022 - 17:34 UTC
Monitoring
Our monitoring has alerted us to a potential service issue with our platform. At 15:20 UTC one of our servers in our standard environment in US EAST failed. Sessions actively using that server would have been terminated. Traffic was immediately routed around the impacted server, and further sessions would not have been impacted.