Ivory Coast SMS - Delivery Degradation towards Moov (Atlantique Telecom) network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Mar 02, 2023 - 03:00 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 02, 2023 - 00:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2023 - 00:37 UTC

Investigating

We have been notified of an SMS delivery degradation towards Moov (Atlantique Telecom) Ivory Coast network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. This is an issue on the network operator's side.

Please contact support@api.vonage.com if you have any questions.
Posted Mar 01, 2023 - 19:17 UTC
This incident affected: Global Connectivity (SMS Middle East & Africa).
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