USA MMS - degradation affecting 10DLC MMS messages sent towards Verizon network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 25, 2025 - 00:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 24, 2025 - 23:40 UTC

Investigating

We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers to Verizon subscribers. You might experience missing or delayed MTs, MOs, or delivery receipts.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Nov 24, 2025 - 20:31 UTC

This incident affected: Global Connectivity (MMS North America).