Voice - Inbound Calls to Applications in APAC Data Center Degradation

Incident Report for Vonage API Status

Resolved

The inbound calls to application problem has been resolved.

The following services were impacted from 04-Apr-2023 14:46 UTC until 14:53 UTC.

SIP Trunking calls have not been impacted.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.
A post-mortem will be published in the next few days.
Posted Apr 04, 2024 - 15:51 UTC

Monitoring

We are currently investigating an issue impacting inbound calls to Applications.

You may have seen inbound calls to applications failing, or missing callbacks.

The following services were impacted from 2023-04-04 14:14 UTC until 14:53 UTC:
Voice API
Programmable SIP

SIP Trunking calls have not been impacted.

We will update this status as soon as we have more information on this issue.
Posted Apr 04, 2024 - 15:23 UTC
This incident affected: Voice (Programmable SIP & SIP Interconnect, Voice API).
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