Video API Issue with loading data in Inspector

Incident Report for Vonage API Status

Resolved

We have corrected the issue, and the Inspector tools are functioning as expected now. Please reach out to us at support@api.vonage.com if there are any questions.

Posted Jun 08, 2023 - 12:04 UTC

Monitoring

A Fix has been implemented and we are monitoring the results.

Posted Jun 08, 2023 - 03:14 UTC

Identified

We have identified the issue impacting the loading of data in the inspector.

Posted Jun 07, 2023 - 21:39 UTC

Update

We are continuing to investigate this issue.

Posted Jun 07, 2023 - 17:37 UTC

Investigating

We are currently investigating an issue with some recent video sessions that could be unavailable in Video Inspector and Archive Inspector.

Posted Jun 07, 2023 - 17:25 UTC

This incident affected: Video (Archive Inspector, Inspector).