Incident Start time: 3rd Feb 2025 10:39 UTC Incident End time: 3rd Feb 2025 14:03 UTC
Please let support@api.vonage.com know if you continue to experience problems in this area.
Posted Feb 03, 2025 - 14:56 UTC
Monitoring
We have identified and fixed the issue which is affecting the sign up and login on the Vonage dashboard. Customers may have experienced errors while logging in or signup up on the dashboard such as "Invalid Phone Number / Phone number not allowed. Virtual phone numbers are not allowed". We will continue to monitor services during the next few hours and post updates should anything change
Incident start date: 3rd Feb 2025 10:39 UTC
We apologize for the inconvenience caused. Thank you for your understanding and patience.
We are currently experiencing an issue which is affecting the sign up and login on the Vonage dashboard. Customers may experience errors while logging in or signup up on the dashboard. Our team is actively working to resolve the issue.
We apologize for the inconvenience and will share updates as soon as more information becomes available. Thank you for your understanding and patience.