USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 08, 2026 - 21:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 08, 2026 - 21:16 UTC

Investigating

We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Sep 08, 2026 - 19:34 UTC

This incident affected: Global Connectivity (SMS North America).