France Silent Authentication - Service degradation affecting the Bouygues Telecom network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 14, 2026 - 15:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2026 - 14:03 UTC

Update

Our Partner has confirmed the issue is at the end operator side, and they are still investigating the issue at their end, as soon as we get more details we will be sharing accordingly.

If you have any questions or concerns, please contact api.support.vonage.com

Posted Sep 14, 2026 - 11:38 UTC

Investigating

We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Sep 12, 2026 - 11:01 UTC

This incident affected: Global Connectivity (Verify SilentAuth Europe).