Service Issue in accessing Cloud Runtime Dashboard in Europe

Incident Report for Vonage API Status

Resolved

The issue has now been resolved. Customer will now be able to access the Cloud Runtime Dashboard

Posted Jul 08, 2024 - 08:12 UTC

Update

From 2024-07-07T19:22:00 customers may have experienced issues in accessing the Cloud-Runtime Dashboard services in Europe Central. Our engineering team is working to address this issue.

Posted Jul 08, 2024 - 06:48 UTC

Investigating

Our monitoring system has alerted us to a potential service issue accessing the Cloud Runtime Dashboard in Europe Region.
Although it is not yet certain whether there will be a customer impact, we are alerting customers immediately while our engineering teams investigate.

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Posted Jul 08, 2024 - 06:27 UTC

This incident affected: Vonage Dashboard (Other).