MMS Callback Failures

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Oct 23, 2023 - 22:13 UTC

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 21:46 UTC

Investigating

Our monitoring has alerted us to a potential service issue with the Messages API. Customer may experience UNDELIVERABLE callbacks when sending MMS to Toll-Free numbers in the US.

Posted Oct 23, 2023 - 21:44 UTC

This incident affected: SMS & Messages (Messages API, Dispatch).