Connectivity Issues from India- Video API

Incident Report for Vonage API Status

Resolved

The issue is resolved now. Please reach out to support@api.vonage.com if you have any questions.

Posted Aug 19, 2022 - 09:47 UTC

Monitoring

We have been monitoring traffic and it appears that traffic has normalized for the time being. We haven't identified any issues with our internal systems at this time. It appears to be related to network connectivity issues caused by ISPs. We'll continue to monitor and provide updates once we believe the issue is resolved.

Posted Aug 18, 2022 - 19:00 UTC

Investigating

Customers are currently experiencing problems impacting connectivity from India. You may see connection timeout errors.
We are investigating the issue and will update this status as soon as we have more information on this issue.

Posted Aug 18, 2022 - 15:40 UTC

This incident affected: Video (Session Connection).