Airtel SMS - Delivery degradation towards multiple Airtel networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 07, 2022 - 18:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2022 - 17:17 UTC

Investigating

Please be advised that we are observing message delivery delays towards various Airtel networks, including Nigeria & Madagascar.

The issue is being investigated, which seems to be on the operator's side. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 07, 2022 - 15:37 UTC

This incident affected: SMS & Messages (SMS) and Global Connectivity (SMS Middle East & Africa).