Video SIP Interconnect Issue in US-WEST-2

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 27, 2023 - 21:16 UTC

Monitoring

At 20:50 UTC, we experienced a failure in our SIP interconnect infrastructure in US-WEST-2.
Calls on this instance may have been impacted at that time. The impacted instance was immediately removed from the rotation, mitigating any further issues. This issue is resolved with no further impact to services.

Posted Jul 27, 2023 - 21:16 UTC

This incident affected: Video (SIP Interconnect).