Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jun 02, 2025 - 23:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2025 - 22:10 UTC

Investigating

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jun 02, 2025 - 18:09 UTC
This incident affected: Global Connectivity (SMS APAC).