Video API Archiving Issue in APAC Northeast

Incident Report for Vonage API Status

Resolved

At 00:36 UTC Archiving server in our enterprise environment in APAC northeast region rebooted. Active archives on that server would have been interrupted at that time. The server was taken out of service, resolving the incident.

Please contact support@api.vonage.com for any questions.

Posted Dec 09, 2022 - 01:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2022 - 01:15 UTC

Investigating

Our platform is experiencing problems impacting Enterprise Archiving on 2022-12-09 at 00:36 UTC.

We will update this status as soon as we have more detailed information to share.

Posted Dec 09, 2022 - 01:09 UTC

This incident affected: Video (Archiving (Enterprise)).