Venezuela SMS - Degradation of messages towards Telefonica / Movistar networks
Incident Report for Vonage API Status
Resolved
This incident has been resolved.
Posted Jan 21, 2025 - 03:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2025 - 01:43 UTC
Investigating
We have been notified by our suppliers of SMS delivery degradation towards Telefonica / Movistar networks in Venezuela.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Jan 20, 2025 - 18:28 UTC
This incident affected: Global Connectivity (SMS Latin America).