Whatsapp On-Premises upgrade

Scheduled Maintenance Report for Vonage API Status

Completed

The scheduled maintenance has been completed.
Posted Jul 22, 2024 - 17:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 22, 2024 - 10:00 UTC

Scheduled

Between 22-July-2024 10:00 UTC and 22-July-2024 17:00 UTC we will be performing the upgrade of the WhatsApp On-Premises clients running in our infrastructure.

During this time customers may see increased delivery latency, up to 5 minutes, for messages sent via the WhatsApp channel if sent from On-Premises numbers.

There is no impact expected for WhatsApp Cloud API numbers or any other messaging channel.
Posted Jul 15, 2024 - 18:06 UTC
This scheduled maintenance affected: SMS & Messages (Messages API) and Global Connectivity (Whatsapp Connectivity).