Philippines SMS - Delivery Degradation towards Globe Telecom

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Nov 02, 2026 - 08:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2026 - 07:55 UTC

Investigating

We are currently observing SMS delivery degradation towards Philippines Globe Telecom.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Posted Nov 02, 2026 - 07:45 UTC
This incident affected: Global Connectivity (SMS APAC).