Brazil SMS - Delivery degradation towards Claro

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 04:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2025 - 03:09 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards Claro Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Sep 03, 2025 - 01:12 UTC
This incident affected: Global Connectivity (SMS Latin America).