France SMS - Delivery Degradation towards multiple operators

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 24, 2024 - 10:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 24, 2024 - 10:34 UTC

Update

We are observing degradation towards several operators in France: Lebara, NRJ Mobile.

Posted May 23, 2024 - 22:20 UTC

Investigating

We are currently observing SMS delivery degradation towards Lebara network in France.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted May 23, 2024 - 16:57 UTC

This incident affected: Global Connectivity (SMS Europe).