USA MMS - degradation affecting 10DLC MMS messages to multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted May 12, 2026 - 23:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2026 - 19:56 UTC

Investigating

We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers to US networks. You might experience missing or delayed MTs, MOs, or delivery receipts.

The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted May 12, 2026 - 18:24 UTC

This incident affected: Global Connectivity (MMS North America).