Mexico SMS - Degradation towards Movistar

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 02, 2025 - 12:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2025 - 11:52 UTC

Investigating

We have been informed by our suppliers about an issue affecting Movistar.

As a result of this issue outbound messages and preregistered traffic may be impacted. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 02, 2025 - 07:43 UTC

This incident affected: Global Connectivity (SMS North America).