Belgium SMS - Degradation of Inbound/Outbound SMS to/from a subset of Belgium Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 29, 2024 - 13:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2024 - 12:53 UTC

Investigating

We are currently observing Inbound/Outbound SMS delivery degradation of messages to/from a subset of Belgium Long Virtual Numbers.

You may experience failures or delays for Inbound/Outbound SMS sending to/from some of your subscribed Long Virtual numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 29, 2024 - 08:48 UTC

This incident affected: Global Connectivity (SMS Europe).