Venezuela SMS - Delivery Degradation towards Telefonica network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 25, 2026 - 07:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 25, 2026 - 05:04 UTC

Investigating

We have been notified by our supplier about SMS delivery degradation towards Telefonica network in Venezuela.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Jun 25, 2026 - 01:14 UTC

This incident affected: Global Connectivity (SMS Latin America).