Video media archive server unreachable in the SA-EAST-1 region

Incident Report for Vonage API Status

Resolved

At UTC 18:36, a video media archive server became unreachable in the SA-EAST-1 region, losing some archives. The platform recovered one minute after = (18:37 UTC), and subsequent archive requests were routed to other servers.

Posted Jul 04, 2024 - 19:39 UTC

This incident affected: Video (Archiving (Enterprise)).