USA & Canada SMS - Degradation affecting 10DLC numbers towards multiple networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 07, 2026 - 01:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2026 - 14:25 UTC

Investigating

We have detected degradation affecting 10DLC numbers towards multiple networks.

As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

Posted Jul 06, 2026 - 02:49 UTC

This incident affected: Global Connectivity (SMS North America).