Thailand SMS - Delivery Degradation Towards Multiple Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 05, 2023 - 17:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 05, 2023 - 17:02 UTC

Investigating

Please be advised that we are observing message delivery degradation towards multiple networks in Thailand.

You may experience missing or delayed outbound messages and delivery receipts when sending to Thailand. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 05, 2023 - 13:49 UTC

This incident affected: Global Connectivity (SMS APAC).