Mexico SMS - Degradation of Inbound SMS towards Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

We are working with a new supplier to obtain replacement numbers for this service and will be in touch directly once available.

Posted Feb 20, 2023 - 11:27 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Mexico Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Mexico Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Posted Feb 15, 2023 - 08:42 UTC

This incident affected: Global Connectivity (SMS North America).