Japan SMS - Delivery degradation affecting NTT Docomo network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 07:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 05, 2025 - 06:35 UTC

Investigating

Please be informed that we are currently observing SMS delivery degradation towards NTT Docomo network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

For pre-registered domestic traffic, there was some impact but it is currently working fine.

Please contact support@api.vonage.com if you have any questions.
Posted Feb 05, 2025 - 04:48 UTC
This incident affected: Global Connectivity (SMS APAC).