Egypt SMS - Delivery degradation towards Telecom Egypt network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 14, 2025 - 00:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2025 - 00:20 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Telecom Egypt network .

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted Aug 13, 2025 - 19:40 UTC
This incident affected: Global Connectivity (SMS Middle East & Africa).