China SMS - Partial degradation of Pre-Registered brands towards China Telecom network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted May 23, 2024 - 13:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2024 - 12:37 UTC

Investigating

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Posted May 23, 2024 - 10:37 UTC
This incident affected: Global Connectivity (SMS APAC).