UK SMS - Delivery degradation of SMS traffic towards O2 UK Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Nov 05, 2026 - 23:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2026 - 23:13 UTC

Update

We are continuing to work with our carrier partners to resolve the issue. Please note that delivery is unaffected. Missing delivery reports.

Posted Nov 05, 2026 - 19:19 UTC

Investigating

Please be advised that we are observing SMS delivery degradation towards O2 UK Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Posted Nov 05, 2026 - 17:45 UTC

This incident affected: Global Connectivity (SMS Europe).