France SMS - Delivery degradation towards NRJ Mobile network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 01:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2023 - 00:36 UTC

Investigating

We have been notified by our supplier about delivery degradation towards the NRJ Mobile network which is impacting SMS traffic.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Dec 06, 2023 - 18:10 UTC

This incident affected: Global Connectivity (SMS Europe).