Poland SMS - Degradation for Inbound and outbound SMS towards Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 17, 2025 - 10:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2025 - 10:39 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound and Outbound SMS sending towards some of your subscribed Long Virtual numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 17, 2025 - 09:32 UTC

This incident affected: Global Connectivity (SMS Europe).