Our Engineering team has confirmed the fix here for delayed messages via SMS API for HTTP customers. Messages will again be delivered normally in a timely manner.
Posted Nov 10, 2022 - 18:05 UTC
Monitoring
We have implemented a fix for the issue impacting messages being delayed via SMS API for HTTP customers.
The list of services that were impacted from 2022-11-10 16:08 UTC until 2022-11-10 16:58 UTC have been confirmed as: HTTP SMS API
We will continue to monitor the service during the next few hours and post updates should anything change.
Posted Nov 10, 2022 - 17:04 UTC
Investigating
Our monitoring has alerted us to a potential service issue with our platform. While our engineering teams are investigating the issue, the initial impact is that SMS may be delayed for some customers since 2022-11-10 16:08 UTC
If there is a customer impact, it is likely to be affecting the following products: SMS API
We aim to provide an update on our investigation within 1 hour.