Archiving Issues with Video Sessions

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 28, 2025 - 18:37 UTC

Monitoring

We noticed issues with session archiving at 15:50 UTC, and corrected the issue at 16:05 UTC. We have implemented a fix for archive functionality. We will continue to monitor the service during the next few hours and post updates should anything change.

Posted Apr 28, 2025 - 16:17 UTC

This incident affected: Video (Archiving (Standard), Archiving (Enterprise)).