Australia SMS - Degradation of Inbound SMS towards a subset of Australia Long Virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 23:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 27, 2026 - 22:01 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Australia Long Virtual Numbers.

We are working with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jan 27, 2026 - 21:47 UTC

This incident affected: Global Connectivity (SMS APAC).