Canada Silent Authentication - Service degradation affecting Rogers Network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Sep 18, 2026 - 03:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2026 - 03:16 UTC

Investigating

We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Posted Sep 18, 2026 - 02:41 UTC
This incident affected: Global Connectivity (Verify SilentAuth North America).