Mexico SMS - degradation of preregistered and subset of outbound traffic towards networks in Mexico

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Apr 03, 2023 - 00:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2023 - 18:42 UTC

Investigating

We are currently observing degradation of SMS towards operators in Mexico. You may experience delivery failures or delays mostly for preregistered traffic but portion of outbound traffic may also be impacted.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Apr 02, 2023 - 17:44 UTC

This incident affected: Global Connectivity (SMS North America).