Video Experience Composer degraded performance

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Aug 14, 2025 - 08:24 UTC

Monitoring

Video Component server was in an unstable state in US-EAST-1 region from 13/Aug/25 9:41 PM UTC to 13/Aug/25 9:42 PM UTC. Some customers may have experienced failures with Experience Composer during this period if they run across this server. The faulty instance was detected and removed from rotation.
Posted Aug 14, 2025 - 08:24 UTC
This incident affected: Video (Experience Composer).
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