USA SMS - Delivery Receipt Degradation affecting 10DLC traffic towards T-Mobile

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jun 16, 2023 - 02:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 16, 2023 - 01:30 UTC

Investigating

We have been notified by our suppliers about an SMS delivery receipt degradation impacting 10DLC traffic towards T-Mobile USA. You may expect missing and delayed delivery receipts for outbound messages from 10DLC numbers to T-Mobile.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jun 15, 2023 - 22:55 UTC

This incident affected: Global Connectivity (SMS North America).