USA SMS - 10DLC delivery reports degradation

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Feb 15, 2023 - 20:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2023 - 19:50 UTC

Investigating

We have been notified by our supplier about a 10DLC SMS delivery reports degradation to United States.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Feb 15, 2023 - 18:44 UTC

This incident affected: Global Connectivity (SMS North America).