Israel SMS - Degradation for Inbound SMS towards Israel long virtual Numbers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Jul 10, 2025 - 13:16 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 10, 2025 - 13:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2025 - 12:56 UTC

Update

We are continuing to investigate this issue.

Posted Jul 09, 2025 - 11:51 UTC

Investigating

We are currently observing Inbound SMS delivery degradation for messages sent towards a subset of our Israel Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards your subscribed Israel Long Virtual Numbers.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Jul 08, 2025 - 11:08 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).