USA SMS - Delivery Degradation affecting US Regional Carriers

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Sep 06, 2024 - 06:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2024 - 05:17 UTC

Investigating

We are currently observing SMS Inbound / Outbound delivery degradation towards some USA regional Carriers.

You may observe degradation or delays for outbound and inbound SMS messages. We are working to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Posted Sep 06, 2024 - 03:09 UTC

This incident affected: Global Connectivity (SMS North America).