Video Service Outage in EU region

Incident Report for Vonage API Status

Resolved

A server that hosted Media Connection was in an unstable state in EU region from 2025-05-27 at 06:21:00 UTC to 2025-05-27 at 06:24:00 UTC. Some customers may have experienced session and media connection failures during this period if they run across this server. All services have been restored. For any additional questions, please contact support at support@api.vonage.com

Posted May 27, 2025 - 08:16 UTC

This incident affected: Video (Session Connection, Media Connection (Standard)).