Enterprise archiver server failed in EU-WEST-1

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Aug 22, 2023 - 14:17 UTC

Monitoring

At 13:30 UTC, an instance of our archiving infrastructure failed in our EU-WEST-1 region. Any archives that were ongoing on that instance would have been lost. The instance was immediately removed from rotation and any further impact was avoided. We are continuing to monitor.

Posted Aug 22, 2023 - 13:56 UTC

This incident affected: Video (Archiving (Enterprise)).