Enterprise media server terminated in US-EAST-1

Incident Report for Vonage API Status

Resolved

The issue has been mitigated and the customer already connected with this server may have experienced disconnection. New sessions created during this time would have been unaffected. The issue is resolved. Impacted time from 2023-12-22T01:45:00.000+0000 UTC to 2023-12-22T01:49:00.000+0000 UTC.

Posted Dec 22, 2023 - 02:29 UTC

Investigating

One of our media enterprise servers in the US-EAST -1 region was terminated. We are currently investigating this issue.

Posted Dec 22, 2023 - 02:25 UTC

This incident affected: Video (Media Connection (Enterprise)).