Mexico SMS - Delivery degradation towards Mexico Networks

Incident Report for Vonage API Status

Resolved

This incident has been resolved.
Posted Jan 11, 2026 - 11:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2026 - 11:20 UTC

Investigating

We have been notified of delivery degradation for traffic towards Mexico AT&T, Movistar and Telcel Networks.

We are working with our partners to resolve the issue.

Please contact support@api.vonage.com if you have any questions
Posted Jan 11, 2026 - 06:08 UTC
This incident affected: Global Connectivity (SMS Latin America).