Egypt SMS - Delivery degradation towards Etisalat network

Incident Report for Vonage API Status

Resolved

This incident has been resolved.

Posted Mar 27, 2023 - 13:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2023 - 12:44 UTC

Update

We are continuing to investigate this issue.

Posted Mar 27, 2023 - 06:10 UTC

Investigating

Please be advised that we are observing message delivery degradation towards Egypt Etisalat network .

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions

Posted Mar 27, 2023 - 06:10 UTC

This incident affected: Global Connectivity (SMS Middle East & Africa).